Frequently Asked Questions (FAQ)
How do I make a purchase?
Simply explore our website and add the appropriate goods to your shopping basket to place a purchase. When you’re done buying, head to the checkout page and follow the instructions to finalize your transaction.
What forms of payment do you accept?
We accept Bank Transfer and Cash on Delivery. During checkout, pick the one that best fits you.
What is your exchange and return policy?
Your satisfaction with your purchase is important to us. Within 1 day of receiving your order, you have the option to return it or exchange it if you’re not quite satisfied. For comprehensive information and directions on making a return or exchange, please visit our Return Policy page.
How do I follow my order?
An email with a tracking number will be sent to you once your product has been sent. This tracking number may be used to keep track of your package’s progress and location. As an alternative, you may log in to your account and view the progress of your orders there.
Are my money and personal information secure?
Yes, we do take seriously the security of your personal information and payment details. Your data is protected on our website using industry-standard encryption technology (SSL), giving you peace of mind while making purchases.
Do you provide customer service?
Absolutely! Our devoted customer service team is here to help you [24 hr/5 days] a week. You can contact us via email at contact@ediscountbazar.com or online using the live chat feature on our website.
Are there any offers for savings or promotions?
On a variety of items, we routinely provide discounts, promotions, and exclusive offers. To be informed about the newest deals, keep an eye on our website and sign up for our newsletter.
Can I change my mind after placing my order?
Yes, as long as your order hasn’t been sent yet, you may cancel it within [12 hours] of placing it. For additional information, please see our Order Cancellation Policy.
How do I reset my password?
If you forget your password, click on the “Forgot Password” link on the login page. You’ll receive an email with instructions on how to reset your password.
After placing an order, can my delivery address be changed?
Please get in touch with our customer care staff as soon as possible if you need to change your mailing address after placing an order. We’ll try our best to help you make the required modifications.
What should I do if a product I get is faulty or damaged?
In the extremely unlikely scenario that you receive harmed or flawed goods, kindly get in touch with our customer care team right away. Without charging you any additional fees, we will arrange for an exchange.
Please get in touch with us if you have any more queries or require our help. Enjoy your shopping!